Terms of Service
Last Updated: April 7, 2025
1. Acceptance of Terms
By accessing or using Sanctuary Vector's door design services, website, and applications (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
Sanctuary Vector provides a platform for designing, customizing, and ordering custom doors and related products. Our Services allow users to create, save, and purchase door designs based on their specifications and preferences.
3. User Accounts
3.1 Account Creation
To access certain features of our Services, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Termination
We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
4. User Content
When you create door designs using our Services, you retain ownership of your designs. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your designs for the purpose of providing and improving our Services.
You are solely responsible for the content you create using our Services and agree not to create designs that infringe on intellectual property rights, contain illegal content, or violate any applicable laws or regulations.
5. Orders and Payments
5.1 Pricing
All prices for our products are displayed in the applicable currency and do not include taxes, shipping, or installation costs unless explicitly stated. Prices are subject to change without notice.
5.2 Payment Processing
We use third-party payment processors to handle transactions. By making a purchase, you agree to their terms and conditions.
5.3 Order Confirmation
An order is not accepted until we confirm it. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
6. Returns and Refunds
Due to the custom nature of our products, all sales are final unless the product is defective or damaged upon delivery. Please review our separate Return Policy for complete details on returns, refunds, and warranty information.
7. Intellectual Property
All content on our Services, including but not limited to text, graphics, logos, icons, images, audio, video, and software, is the property of Sanctuary Vector or our licensors and is protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
To the maximum extent permitted by law, Sanctuary Vector shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use our Services.
9. Indemnification
You agree to indemnify, defend, and hold harmless Sanctuary Vector, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through other communication channels. Your continued use of our Services after such modifications constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of [State], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts in [County], [State].
12. Contact Information
If you have any questions about these Terms, please contact us at:
info@sanctuaryvector.com
123 Craftsman Lane
Design District
Artisan City, AC 12345
+1 (555) 123-4567